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Certificate Course in Online Dispute Resolution
Module 1- ODR in India: The Problem
Resolving (1:06)
Disputes (1:01)
in India (1:14)
is not Easy (2:14)
Reading 1- Dispute Resolution in India
Module 1 Quiz
Annexure 1- Why Should I explore a Career in ODR?
Module 2-ODR in India: The Solution
How ODR can reduce India's justice problem? (4:16)
Reading 2- ODR- Understanding the History and Context
Reading 3- Summary of Mandatory Readings-Daksh Report, NITI Aayog Report and Agami ODR Handbook
Module 2 Quiz
Annexure 2- ODR Market Size (India and Globally)
Module 3-The Sama Journey
How did it all start? (0:55)
Domain Names before Sama (0:24)
What changed in 2017? (1:35)
What was Sama's first case? (0:42)
The evolution of Indian Mediation Week (1:57)
What changed in 2019? (1:53)
How did the pandemic impact Sama? (3:13)
The Madhya Pradesh Pilot Project (2:11)
How did Sama begin online arbitration? (1:19)
Sama Principles (14:33)
Reading 4- Sama's Journey (2015-2023)
Reading 5- Sama's Mission, Goals and Statistics
Reading 6- Sama Team
Reading 7- ODR Ethical Standards for Neutrals and Case Managers
Reading 8- Evolving Things at Sama (Ensuring Quality & Participation)
Module 3 Quiz
Annexure 3- Sama Users (Enterprises, State Legal Service Authorities and Police)
Module 4- Conciliation at Sama
Introduction to Conciliation (1:20)
Logging on to Sama's ODR Platform (3:01)
The Complaints Table (4:20)
What are the different Case Statuses? (2:38)
What are Case Updates? (4:57)
What are Proposals & Queries? (1:05)
Proposals & Queries on Sama's ODR Platform (4:51)
E-signing a Settlement Award (4:39)
Mediation Platform Features-As of June, 2023 (2:38)
Conciliation Platform Features-As of June, 2023 (3:59)
Reading 9- Online Conciliation at Sama
Reading 10- Key ODR Practitioner Skills
Reading 11- Strengthening Online Communication Skills
Module 4 Quiz
Annexure 4- Sample Conciliation Award, Sample Notice & Scoreboard Calculation
Annexure 5- Note on Security of Sama
Module 5- Arbitration at Sama
Introduction to Arbitration (1:54)
Arbitration on Sama's ODR Platform (1:53)
The Arbitration Workflow on Sama (5:19)
What are the different stages in Arbitration on Sama? (3:42)
Arbitration Stages 0 to 3 on Sama's ODR Platform (4:53)
Arbitration Stage 4 & Interim Awards (3:59)
E-signing Arbitral Awards (3:00)
Arbitration Platform Features-As of June, 2023 (3:35)
Reading 12- Online Arbitration at Sama
Reading 13-Stages of Online Arbitration (As of June, 2023)
Module 5 Quiz
Annexures 6- Case Filing Template, Sample Pre-Arbitration Notice & Sample Award
Module 6-Case Management at Sama
What is the role of a Case Manager? (2:03)
Reading 14- Overview of Case Management at Sama
Reading 15- Case Management in Online Mediation & Conciliation
Reading 16- Case Management in Online Arbitration
Reading 17- Case Management in Online Lok Adalats
Online Lok Adalat Features (As of June, 2023) (1:31)
Module 6 Quiz
Annexure 7- FAQs for Online Lok Adalat
Final Assessment
Final Assessment
Mediation Platform Features-As of June, 2023
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