Module 1- ODR in India: The Problem
Module 2-ODR in India: The Solution
Module 3-The Sama Journey
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How did it all start? (0:55)
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Domain Names before Sama (0:24)
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What changed in 2017? (1:35)
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What was Sama's first case? (0:42)
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The evolution of Indian Mediation Week (1:57)
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What changed in 2019? (1:53)
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How did the pandemic impact Sama? (3:13)
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The Madhya Pradesh Pilot Project (2:11)
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How did Sama begin online arbitration? (1:19)
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Sama Principles (14:33)
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Reading 4- Sama's Journey (2015-2023)
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Reading 5- Sama's Mission, Goals and Statistics
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Reading 6- Sama Team
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Reading 7- ODR Ethical Standards for Neutrals and Case Managers
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Reading 8- Evolving Things at Sama (Ensuring Quality & Participation)
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Module 3 Quiz
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Annexure 3- Sama Users (Enterprises, State Legal Service Authorities and Police)
Module 4- Conciliation at Sama
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Introduction to Conciliation (1:20)
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Logging on to Sama's ODR Platform (3:01)
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The Complaints Table (4:20)
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What are the different Case Statuses? (2:38)
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What are Case Updates? (4:57)
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What are Proposals & Queries? (1:05)
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Proposals & Queries on Sama's ODR Platform (4:51)
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E-signing a Settlement Award (4:39)
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Mediation Platform Features-As of June, 2023 (2:38)
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Conciliation Platform Features-As of June, 2023 (3:59)
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Reading 9- Online Conciliation at Sama
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Reading 10- Key ODR Practitioner Skills
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Reading 11- Strengthening Online Communication Skills
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Module 4 Quiz
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Annexure 4- Sample Conciliation Award, Sample Notice & Scoreboard Calculation
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Annexure 5- Note on Security of Sama
Module 5- Arbitration at Sama
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Introduction to Arbitration (1:54)
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Arbitration on Sama's ODR Platform (1:53)
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The Arbitration Workflow on Sama (5:19)
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What are the different stages in Arbitration on Sama? (3:42)
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Arbitration Stages 0 to 3 on Sama's ODR Platform (4:53)
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Arbitration Stage 4 & Interim Awards (3:59)
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E-signing Arbitral Awards (3:00)
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Arbitration Platform Features-As of June, 2023 (3:35)
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Reading 12- Online Arbitration at Sama
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Reading 13-Stages of Online Arbitration (As of June, 2023)
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Module 5 Quiz
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Annexures 6- Case Filing Template, Sample Pre-Arbitration Notice & Sample Award
Module 6-Case Management at Sama
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What is the role of a Case Manager? (2:03)
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Reading 14- Overview of Case Management at Sama
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Reading 15- Case Management in Online Mediation & Conciliation
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Reading 16- Case Management in Online Arbitration
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Reading 17- Case Management in Online Lok Adalats
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Online Lok Adalat Features (As of June, 2023) (1:31)
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Module 6 Quiz
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Annexure 7- FAQs for Online Lok Adalat
Final Assessment
